Managed Services
Even the most reliable of technology can be fallible, which is why CCS Midwest provides Managed Services to navigate and troubleshoot those times. Our trained and qualified staff members work alongside your teams as an extension of our expert managed Service Operations Center. From scheduled maintenance to critical-issue resolution our teams of service specialists know how to get you back online quickly and confidently. CCS Midwest managed services simplify your operations, safeguard your investment, and support business growth.
Key Features
- 8-5 live help-desk for technical support
- Maintenance and Support Agreements
- Custom Service Level Agreements
- Zoom, Blue Jeans, & Cisco videoconferencing service
- Enterprise Alliance Program Partner for Creston Flex
- Remote configuration and programming
- Professional trainer available in person or via VTC