CCS President’s Club awards CCS Team Members For Excellence In Customer Service

CCS Presidents Club event in Sedona – March 31-April 3. 
(Picture caption) Top salespeople from across the country joined together in Sedona, AZ to celebrate their achievement with CCS owners and manufacturing partners. Winners included (l to r) – Abe Assad, Cassie Wells, Heather Trenholm, Tony Piowarsy, John Trimble, and Zach Potter (not shown).

The CCS President’s Club, which is an annual sales program, was created to recognize CCS’ outstanding employees who have been instrumental in the company’s success during the past year. The program provides incentives for employees in all CCS regions and rewards them for meeting company performance goals and recognizes their service to fellow team members.

Founder of CCS John Godbout, who is also the CEO of the Arizona and New Mexico regions joined the inductees to award them for their dedication and hard work. Additionally, the executive teams from many of the CCS regions were in attendance along with several manufacturing partners.

“Employee retention has always been important to us and when you have team members generating sales that have contributed to the company’s best overall year in its history that’s definitely worth celebrating,” said John Godbout. “We are thrilled to continue the President’s Club retreat and look forward to doing it for many years to come.”

The Verdict is in: AV Systems Will Shape The Future Of The Judiciary Process

Today’s courtrooms are facing unprecedented technological demands, unlike anything that their predecessors faced in the 19th and 20th centuries.

Extron Electronics has outlined the needs of the ever evolving judicial facility and specifically the courtroom of the near future. Municipal budgets will be strategically focused on infrastructure and transportation efficiency in the coming years, leaving judicial facilities expansion on the back burner. Some states budget money for judiciary facilities regardless of the health of the state’s economy, but many don’t.

AV technology will have to step in to make existing facilities more efficient, by being able to service more people, complete the judiciary process in a faster, more efficient manner and catalog information quickly and easily directly from the courtroom.

Extron’s assessment of room needs for the near future courtroom includes:

Staffing The judge and clerk are responsible for managing the courtroom. They both need touch panel displays with video confidence feedback to control and manage content throughout the proceedings. The clerk may be required to display recorded evidence from his or her workstation PC. Either the judge or the clerk may restrict viewing of the evidence to the jury and audience, by muting the video signal to specific displays.
Display Requirements Displays are required for the jury box, such as found in a federal bankruptcy court, so that each juror may have an unobstructed view of the evidence being presented or of testimony from a remote witness. The prosecution and defense tables have two monitors each: one for displaying evidence and the other for viewing information from the videoconference system. A projection system may also be used to display information.
Sources and Connectivity Laptops, PCs, paper documents, and video presentations are the primary content used to introduce and show evidence to the judge and/or jury. Electronic evidence is submitted through a central evidence center, and may require annotation or markup to highlight specific details. A touchpad and keyboard for annotating evidence is provided at the lectern, the defense table, and the prosecution table. Different annotation colors are used at each location.
Special Requirements A fiber optic infrastructure and switching system is used for the distribution of all video signals. The use of a fiber optic infrastructure “future-proofs” the system, ensuring future video resolutions and rates are supported. In a larger courthouse, switching systems for multiple courtrooms can be consolidated into a central equipment room to simplify cabling and reduce costs.

A case in point: AV implementation can reduce costs in more ways than you could imagine.

In the name of judicial transparency, many trials are now being broadcast. This requires the creation of multiple video camera positions in the courtroom, plus microphone installations for judges, witnesses, legal counsel and even jury members.

As well as cameras, video and computer information is increasingly being used in legal proceedings. This compels courtrooms to be equipped with high-resolution video monitors, multimedia sources and servers, and to have access to the Internet for bringing in evidence from remote sites.

These Internet connections are also being tasked for video arraignments, where suspects are interviewed by videoconferencing links from their jail cells, rather than being transported to and from court. In addition, these connections support remote translation services for suspects and witnesses who do not speak English. This ensures that they have the chance to understand the trial proceedings and testify in their native languages, without the cost of a translator being brought into court.

Kevin Sandler is the CEO and founder of ExhibitOne, a Phoenix-based AV engineering firm that has done nearly 2,300 AV installations nationwide during its 18 years in business. Its courtroom AV projects include the recently-completed Governor George Deukmejian Courthouse in Long Beach, Calif., which has a range of AV systems across its 31 courtrooms, judges’ chambers, jury rooms and offices. “Over the past 18 years, we have seen a fundamental transformation in AV technology from analog to digital,” said Sandler.

“In the place of CRT displays and VGA cables, we are now seeing a full range of IT/IP-based components making their way into America’s courtrooms; including Crestron projection and control systems.”

Panasonic interactive display panels are also being installed in American courtrooms, allowing lawyers to illustrate their arguments using touch screen displays and multi-colored electronic pens for real-time annotations.

The future of AV needs is being specified as we speak.

The Utah Judicial Facility Design Standards document was recently released on March 29, 2016 and included individual AV requirements throughout the document for all of the following areas:

Building entry and lobby

Courtroom waiting areas

Main courtrooms

Judicial office & support

Judicial assistant’s office and support

Court programs and offices

Secure holding and circulation

Building support and maintenance

Shared/public spaces

Martin Gruen, deputy director of courtroom design and technology for the Center for Legal and Court Technology, says that, “The biggest change is that the courts do a great deal more videoconferencing and digital evidence presentation than in years past. Videoconferencing is not the science fiction it was years ago. The technology has improved and the costs have come down.” Gruen says that even a small courthouse can afford a LifeSize Passport videoconferencing system, a broadband connection, and a router. He adds, “The real question is: can you afford not to?”

Gruen adds, “Control systems are an absolute necessity, but the program must be a simple, intuitive design. They need one button control for devices like document cameras. Attorneys are not tech experts.” Perhaps a large barrier to more digital video adoption is the switch from analog to digital video and the issues it creates. “Changing the aspect ratio from 4:3 to 16:9 seems like an easy switch, but it sometimes alters the presentation of evidence like a hand print. The distorted image can have a psychological effect on the jury,” Gruen explains.

The General Services Administration (GSA) estimated in 2006 that there are approximately 2,158 federal courtrooms in the United States. That number doesn’t reflect the thousands of state and district courts that also rely on modern AV technology for their proceedings, nor does it reflect the thousands of judges, attorneys, and support staff who rely on AV everyday to do their job around the world.

If you have a judiciary facility that needs an audio visual assessment for cost efficiencies and better service to patrons, contact CCS Presentation Systems at one of the 13 nationwide locations. Every state in the nation is covered by our regional locations, and an on-site assessment can be scheduled within 72 hours.

Contact the corporate office to schedule a project walk!

(480) 348-0100 or email: jsolomon@ccsprojects.com